Frequently Asked Questions

Frequently Asked Questions

Here You can find answears to some most common questions.

HOW TO CALCULATE MEASUREMENTS IN INCHES?
The shop shows all measurements in INCHES. One inch is 2.54 cm. If you see e.g.g. 20 inches, you must multiply that value by 2.54. The result is rounded off to the first digit to a comma, the example:

24 inches x 2.54 = 60.96 cm = 61 cm

Hope it's understandable for you. In the case of any problems with that - just drop us a message!
MATERIAL DESCRIPTION
CANVAS PRINT - quality canvas: it is a little textured material which consistently reproduces fine detail with outstanding clarity, you feel it in your hand, not a simple piece of thin paper like we mostly found when buying posters. Professional large-format printing ensures a perfect clarity & depth of colors.
Product is delivered as a loose sheet without framing!
WHAT IS AN ESTIMATED SHIPING TIME?
Delivery time depends on your location.
Shipping within Europe takes about 3-5 working days.
Shipping to US takes about 2-3 working days.
Shipping everywhere else takes about 4-6 working days.
HOW TO FIND THE PRODUCTS?
VintagePosteria shop offers a search engine where you can enter any phrase. You can also browse products by categories such as: reproductions, anatomical, animals, sport, travel and many others. You can also ask our consultants for help by contacting us by email hello@vintageposteria.com.
HOW CAN I PLACE THE ORDER?
It's easy! When you find the right graphics, you can choose standards size. In the shopping cart, complete the order form and make the payment.
HOW CAN I PAY THE ORDER?
You can pay for your order using secure online services: payment via PayPal, by credit card, debit card, transfer via PayLane.
WHAT IS THE TERM OF REALISATION?
We ship the product after about 3 - 5 working days from accepting the order for realization.
WHAT IS THE DELIVERY COSTS?
Free shipping on orders over $49. On orders under $49, we will charge a fee of $6
DO YOU SHIP ABROAD?
Of course! We ship our products worldwide. If you don't see your country in the shopping cart- contact with us!
WHAT SHOULD I DO IF THE PACKAGE IS DAMAGED?
If you notice any damage to the package, you must open the it in the presence of the courier and fill in the shipping damage report together with the courier. Then email the report to info@vintageposteria.com together with a photo of the damage. After receiving the claim, we will ship new, fully-valuable products.
HOW CAN I MAKE A CLAIM?
If after opening the package you notice any problem with the order, such as the wrong size, frame or material, or if the order is incomplete, inform us by emailing us at info@vintageposteria.com. It is best to attach a photo of the flaw to the email. After accepting your claim, we will ship the right product or give you a refund.
CAN I RETURN THE PRODUCT?
Yes. VintagePosteria offers 30 days to return the standard product. Remember that the returned product cannot be damaged nor used in any way. Send us the whole product with a proof of purchase, your personal information and your PayPal adress to transfer the money to. After meeting these requirements, you will receive a refund within 10 days from us receiving the product.
 CAN I GET A DISCOUNT?
You can get a one-time 10USD discount if you subscribe to our newsletter.
CUSTOMS FEE
Customs fees vary from 3-8% of the order value. We are not responsible for any customs charges or fees. If the order is shipped outside of the country and it is not within one customs union, you are required to pay all customs duties and import taxes that your local customs department deems necessary.
CUSTOM ORDERS
We accept custom orders! It is possible to modify the design and change the size - don’t hesitate to drop us a message with your request!
 
 

IF YOU STILL HAVE ANY QUESTIONS, EMAIL US!